Last updated: September 2026
This policy explains how Cotswold Conservatories uses cookies on cotswoldconservatories.co.uk. It should be read alongside our Privacy Policy.
1. What are cookies?
Cookies are small text files placed on your computer, tablet or phone when you visit a website. They let the site remember your actions and preferences, and allow us to see how the site is being used so we can improve it. Similar technologies such as pixels, tags and local storage do much the same job, and where we refer to "cookies" in this policy we mean all of them.
Cookies are either:
- First-party — set by our own website; or third-party — set by another company whose service we use, such as Google.
- Session — deleted when you close your browser; or persistent — stored for a set period so the site recognises you on your next visit.
2. Your choices and consent
Strictly necessary cookies are always on, because the website cannot work without them. All other cookies — analytics, advertising and functional — are only set once you agree via the cookie banner shown on your first visit.
You can change or withdraw your consent at any time:
You can also block or delete cookies in your browser at any time. Instructions are available for Chrome, Safari, Firefox and Edge. Please note that blocking all cookies will stop parts of this website — including our enquiry forms — from working properly.
3. The cookies we use
Strictly necessary
Required for the site, its security and its forms to function. These do not need your consent and cannot be switched off.
| Cookie | Set by | Purpose | Duration |
|---|---|---|---|
PHPSESSID | Our website | Maintains your browsing session so forms and pages work correctly. | Session |
wordpress_test_cookie | Our website (WordPress) | Checks whether your browser accepts cookies. | Session |
_GRECAPTCHA | Google reCAPTCHA | Protects our enquiry and quote forms from spam and automated abuse. | Up to 6 months |
cookieyes-consent / consent record | Our cookie banner | Remembers the cookie preferences you selected. | Up to 12 months |
Analytics and performance
These help us understand how many people visit, which pages and services are most popular, and where visitors come from, so we can improve the site. We use Google Analytics 4, deployed through Google Tag Manager. The information is used in aggregate and IP addresses are anonymised by Google.
| Cookie | Set by | Purpose | Duration |
|---|---|---|---|
_ga | Google Analytics | Distinguishes one visitor from another. | 2 years |
_ga_<container-id> | Google Analytics | Maintains the analytics session state. | 2 years |
_gid | Google Analytics | Distinguishes visitors over a 24-hour period. | 24 hours |
_gat | Google Analytics | Limits the rate of requests sent to Google. | 1 minute |
Advertising and conversion measurement
We advertise on Google. These cookies let us measure how many enquiries came from an advert, and show relevant adverts to people who have visited our site.
| Cookie | Set by | Purpose | Duration |
|---|---|---|---|
_gcl_au | Records advert clicks so conversions can be attributed correctly. | 90 days | |
_gcl_aw | Google Ads | Links an advert click to an enquiry or contact form submission. | 90 days |
IDE, test_cookie | DoubleClick / Google (doubleclick.net) | Advert delivery and measuring advert effectiveness. | Up to 13 months |
Functional and embedded content
Some pages include content hosted by other companies. If you consent, that provider may set its own cookies when the content loads.
| Cookie | Set by | Purpose | Duration |
|---|---|---|---|
VISITOR_INFO1_LIVE, YSC, VISITOR_PRIVACY_METADATA | YouTube (Google) | Playback and viewing preferences for videos embedded on our pages. | Session to 6 months |
NID, SOCS, CONSENT | Preferences and consent state for embedded Google services such as maps and videos. | Up to 2 years |
Cookie names and durations are set by these providers and can change without notice. We review this list periodically, but if you spot something out of date please tell us.
4. Third-party providers
We do not control cookies set by third parties. You can read how they use data here:
- Google (Analytics, Ads, reCAPTCHA, YouTube)
- Google Privacy Policy
- Google Ad Settings — opt out of personalised advertising
Google may process this data outside the UK. Where that happens, transfers are covered by appropriate safeguards as described in our Privacy Policy.
5. Do Not Track
Some browsers send a "Do Not Track" signal. There is no agreed industry standard for responding to it, so our site does not currently act on it. Use the cookie preferences link in section 2 instead — that gives you direct control.
6. Changes to this policy
We may update this policy when we add or remove tools from our website, or when the law changes. The date at the top shows when it was last revised.
7. Contact us
If you have any questions about our use of cookies, contact us at:
Cotswold Conservatories
18 Surrey Avenue, Cheltenham, Gloucestershire GL51 8DG
Email: hello@cotswoldconservatories.co.uk
Telephone: 01242 706965
You can also complain to the Information Commissioner's Office at ico.org.uk/make-a-complaint or 0303 123 1113.